No matter which area of our business you work in, we will provide a range of training to support you from your first day all the way through your career.
The majority of the training we offer our store team members is
on the job. It helps you to learn in 'real-life' situations where
you will have the benefit of support should you need it.
No matter which area of the business you join, you will receive
an induction that will help you to settle into your team, give you
a feel for what your role will involve and leave you feeling
passionate, inspired and excited about your career with us.
A selection of the learning and development opportunities we
offer are outlined below:-
The Academy
We recognise that our employees are our most important asset and
we have established The Academy to support and develop our people.
The Academy plays a pivotal role in providing development
opportunities for new employees joining the business and existing
team members who want to progress their career with us.
Competent Manager Programme
As a new Manager or an existing Team Member who wants to
progress your career with us, you will complete a twelve week
development programme. Over this period you will spend time
in one of our Stores of Excellence following a detailed on the job
and self-learning programme and attend sessions at The Academy,
gaining the skills and understanding of our business and goals to
equip you for success.
E-Learning
We offer e-learning modules on a variety of subjects, especially
focusing on the basic tools you will require in fulfilling your
role and meeting legislation. A selection of the modules on
offer includes Customer Service, Health & Safety,
Merchandising, Security Essentials, Food Hygiene and Think 25.
City & Guilds Personal License Holder Qualification
(PLH)
PLH supports us in achieving our goal of being a responsible
retailer by providing you with skills and knowledge about Licensing
Laws, Food Hygiene, Health & Safety and Delivering Customer
Excellence. This is a nationally recognised qualification that
involves a day's training session with our Learning &
Development Team, as well as the opportunity to meet with
colleagues from other areas of the business.
Vocational Qualifications (NVQ/SVQ)
These qualifications focus on learning while on the job and
integrating your skills and knowledge into the work place. It's a
wonderful opportunity to learn something new and improve on
established skills.